Privacy Policy

We respect your privacy. This policy explains what we collect, why we collect it, how it’s used, and your choices.

Who We Are

PureNaked (“we”, “our”, “us”) operates purenaked.co.za. Contact: support@purenaked.co.za.

What We Collect

AInformation you provide

• Account details (name, surname, email, password hash).
• Delivery details (phone, address, suburb, town, province, postal code).
• Orders, support requests, and messages you send us.

BAutomatic data

• Device & log data (IP, browser, pages viewed, timestamps) for security and analytics.
• Cookies to keep you signed in, remember cart/session, and improve the site.

CFrom partners

• Payment processors (payment status — we don’t store full card details).
• Couriers (delivery updates).

How We Use It

• Provide and improve our services, fulfil orders, and deliver goods.
• Support, fraud prevention, security, and debugging.
• Legal compliance and optional marketing (opt-out anytime).

Sharing

We don’t sell personal information. We share with service providers (payments, shipping, IT/security) and where required by law.

Retention & Security

We keep data as long as needed for services and legal duties. We use reasonable safeguards; please use a strong, unique password.

Your Rights

Request access, correction, deletion (where lawful), or object to processing: support@purenaked.co.za.

Changes

We’ll post updates here with a new effective date.